Digital Overlays

Friday 17 July 2020

PDF Download Won't Work


Sometimes your PDF link doesn't work, or you will have some difficulty with accessing your Etsy download. There can be a few reasons why this has happened.
🌼 PLEASE CHECK YOUR COMPUTER FIREWALL SETTINGS. 🌼 These may be preventing access to your download. ✩ Windows. Click on the "Windows Firewall" link in the All Control Panel Items window. Click on the "Turn Windows Firewall On or Off" link in the left sidebar. Uncheck the box next to "Block All Incoming Connections, Including Those in the List of Allowed Apps" under Private Network Settings and Public Network Settings ✩ Mac Select "Security & Privacy" from the "System Preferences" window. Select the "General" tab, and select the lock in the lower left corner to allow changes. Enter your computer username and password, then select "Unlock." In the "Allow apps downloaded from:" section, select the radio button to the left of "Anywhere."

🌼 PLEASE ENSURE YOU HAVE ADOBE READER INSTALLED. 🌼
This is a free software download for windows or mac and you will need it to open your PDF and access the hyperlinks, which are embedded into the file.  
Find Adobe Reader HERE.


Can't work out how to download files from a PDF? This video tutorial should clarify how to access the download via the hyperlinks embedded in the pdf.